This Privacy Policy explains, in accordance with the EU General Data Protection Regulation (GDPR), what personal data we collect, how we use it and what rights you have.
Automatic data storage
When you visit this website, the web server automatically stores technical data. This may include your device’s IP address, pages accessed, browser and operating system details, and the date and time of access. This data is used to ensure the secure and reliable operation of the website. It is not generally evaluated for other purposes; access may be required in the event of unlawful activity.
Storage of personal data
Personal data that you send us electronically – such as your name, email address, telephone number, or details in a message or application – is used solely for the stated purpose, particularly to communicate with you, process your enquiry and provide our services. We do not disclose this data without your consent unless required by law. Fully secure transmission cannot be guaranteed for unencrypted emails. Applications and related documents are stored for one year and then deleted.
Your rights
You generally have the right to access, rectification, erasure, restriction of processing, data portability, withdrawal of consent and objection. If you believe that the processing of your data violates data protection law, you may lodge a complaint with the Austrian Data Protection Authority at dsb.gv.at. For privacy enquiries, contact us using the details in the Legal Notice.
TLS encryption
We use HTTPS and TLS (Transport Layer Security) to protect data transmitted over the internet. An encrypted connection is indicated by the padlock symbol in your browser and the “https” prefix in the web address.
Cookies
Our website may use HTTP cookies. Cookies are small data packages exchanged between your browser and the web server. We may use essential and functional cookies and – only with your consent – targeted cookies. You can configure your browser to notify you about cookies, allow them only in individual cases or delete stored cookies. If cookies are disabled, parts of the website may not function as intended.
Online orders and enquiries
Data entered in order or enquiry forms, including name, address, telephone number and email address, is processed to handle the relevant request. The IP address, date and time may also be stored to prevent misuse. Where necessary to fulfil a contract, data may be shared with commissioned service providers. The legal bases include Art. 6(1)(a), (b) and (f) GDPR and the applicable provisions of the Austrian Telecommunications Act.
Applications
Application data is used to process your application, stored for one year and then deleted unless statutory obligations require a longer retention period.
Third-party services and content
This website may embed third-party content such as videos, maps, fonts or graphics. To deliver this content to your browser, the relevant providers technically need to receive your IP address. Where known to us, we provide information about the relevant processing. Additional consent may be required for individual services.
Google Analytics
Where Google Analytics is used and you have given consent, usage data is evaluated statistically. Cookies may be used and usage data may be processed in pseudonymised form. IP anonymisation is used so that IP addresses are shortened before storage. You can prevent collection by Google Analytics using the browser add-on at tools.google.com/dlpage/gaoptout. Further information is available in Google’s Privacy Policy at policies.google.com/privacy.
Google Fonts
Where Google Fonts are loaded online, Google may receive technical usage data such as the IP address and details of the fonts requested. Further information about Google’s data processing is available at policies.google.com/privacy.
Facebook and Meta Pixel
Where Facebook features or the Meta Pixel are used and you have given consent, information about your visit may be transmitted to Meta Platforms Ireland Limited and – if you are logged in – associated with your profile. The Pixel may set cookies to measure and optimise advertisements. You can manage personalised advertising in your Facebook account. Further information is available at facebook.com/privacy/policy.
YouTube
Where YouTube videos are embedded, data may be transmitted to, stored and evaluated by YouTube or Google when the page is opened. If you are signed in to YouTube, the visit may be associated with your account. Further information is available at policies.google.com/privacy.